TERMS & CONDITIONS
BENZAK is a registered trademark of the Benzak Design & Development company.
Benzak Design & Development
Buyspad 2
1051 MB Amsterdam
The Netherlands
IBAN: NL45 INGB 0659 2417 65
Chamber of Commerce: 34305709
Tax: NL001792081B19
All sales are subject to Dutch law.
SHIPPING
BENZAK ships with DPD (EU) and DHL (non-EU). For all regions, a tracking number will be provided. We strive to process and ship all orders within 48h on business days (Monday – Friday); our office and warehouse are closed on weekends (Saturday – Sunday).
*Please note that we do not ship to freight forwarder addresses, APO or other PO box addresses.
We ship our orders with insurance; in case of loss or damage please contact us immediately to solve the matter. Once the parcel is transferred to the courier service, the lead-time is out of our control; therefore we are not responsible for delays in shipping, failed delivery attempts or parcels being transferred to a pick-up point.
Shipping costs
Free shipping applies to all orders from €150 (Benelux + Germany) / €250 (rest of the world).
Orders below the limit are charged with shipping costs according the following rates.
Netherlands
€7,50 (DPD)
Belgium / Germany / Luxemburg
€13,50 (DPD)
Austria, Denmark, France, Monaco, Poland
€20,00 (DPD)
Finland, Ireland, Italy, Portugal, Spain, Sweden
€25,00 (DPD)
Bulgaria, Croatia, Czechia, Estonia, Hungary, Latvia, Lithuania, Romania, Slovakia, Slovenia
€32,50 (DPD)
Greece
€45 (DPD)
Norway, Switzerland, United Kingdom
€35,00 (DHL Express)
Albania, Andorra, Bosnia & Herzegovina, Canada, Cyprus, Gibraltar, Iceland, Kosovo, Liechtenstein, Malta, Montenegro, North Macedonia, San Marino, Serbia, Turkey, United States, Vatican City
€39,00 (DHL Express)
China, Hong Kong SAR, India, Indonesia, Japan, Malaysia, Mexico, Singapore, South Korea, Taiwan, Thailand, United Arab Emirates
€39,00 (DHL Express)
Australia, New Zealand
€39,00 (DHL Express)
Ukraine (some regions excluded)
€59,00 (DHL Express)
Rest of the world (some countries excluded)
€59,00 (DHL Express)
PAYMENTS
All payments should be made through the BENZAK website's check-out system, using any of the accepted credit cards, debet cards, PayPal, iDeal, Bancontact or Sofort.
All prices are stated in Euro (€) and without shipping costs. The incl. VAT prices are based on your geolocation – please note that the use of a VPN may cause wrong VAT percentages to display. Actual VAT percentage based on the country of destination will always be applied during checkout.
NON-EU SHIPMENTS
Orders to non-EU countries receive VAT exemption. The price displayed to non-EU customers is already excl. VAT and based on your geolocation; there is no VAT deduction during check-out. BENZAK is not responsible for import fees or any other customs clearance costs. Please check with your local government about these additional costs before placing an order.
