TERMS & CONDITIONS
BENZAK is a registered trademark of the Benzak Design & Development company.
Benzak Design & Development
1051 MB Amsterdam
IBAN: NL45 INGB 0659 2417 65
Chamber of Commerce: 34305709
All sales are subject to Dutch law.
BENZAK ships with DPD (EU) and DHL (non-EU). For all regions, a tracking number will be provided. We strive to process and ship all orders within 48h on business days (Monday – Friday); our office and warehouse are closed on weekends (Saturday – Sunday).
*Please note that we do not ship to freight forwarder addresses, APO or other PO box addresses.
We ship our orders with insurance; in case of loss or damage please contact us immediately to solve the matter. Once the parcel is transferred to the courier service, the lead-time is out of our control; therefore we are not responsible for delays in shipping, failed delivery attempts or parcels being transferred to a pick-up point.
All payments should be made through the BENZAK website's check-out system, using any of the accepted credit cards, debet cards, PayPal, iDeal, Bancontact or Sofort.
All prices are stated in Euro (€) and without shipping costs. The incl. VAT prices are based on your geolocation – please note that the use of a VPN may cause wrong VAT percentages to display. Actual VAT percentage based of the country of destination will always be applied during checkout.
Orders to non-EU countries receive VAT exemption. BENZAK is not responsible for import fees or any other customs clearance costs. Please check with your local government about these additional costs before placing an order.